Legal Operations Consulting

Systems strategy and implementation that helps your firm grow profitably and sustainably.

Creating resilient, modern law practices

It's a common quip that law firms are often "stuck in the 80s", but the truth is that the legal industry is going through a major revolution in both technology and mindset.

Smaller, more agile firms are rapidly adopting new technology that allows them to be more profitable while still out-competing big firms on pricing.

We work with firms on all stages of their modernization journeys to make sure that transitions to new legal practice management software go smoothly, their teams are well trained and supported, and that new processes are integrated into their current practices to minimize disruptions.

Bringing operational expertise to every area of your business

Business Strategy

Start being proactive instead of reactive in your business. Get a roadmap that will take your long-term goals, break them down into milestones and give you actionable steps to achieve them.

Tech Conversions

Get off the server and into the cloud.

Whether you are looking to improve efficiency or your existing software plain old sucks, let us do the heavy lifting to get your new platforms up and running.

Ongoing Support

Your existing team may be awesome, but they're likely too buried under daily work to take on special projects. We offer long term support focused solely on moving your business forward.

Marketing

Having a strong social presence providing value to your audience is the difference between somebody finding you on google, and that person trusting you're the right firm to do the job. If you're too busy to run your own social, let us help.

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Designing solutions to fit your practice

Your law firm has specialized needs—both as an industry and how you run your practice.

Our experience working with law firms and in the digital space means we have the experience to tailor an innovative operations strategy that fits your exact needs. We are certified Clio consultants as well as certified Leap and Soluno software consultants.

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What we offer

Legal operations consulting may sound like a broad range (and it can be!) but here are some of the specific things that come up most often.

What makes us unique is we are able to do the high level strategy and designing your systems AND handle all the implementation of it, start to finish.

Migrations from PCLaw or EsiLaw to cloud-based legal and trust accounting software such as Soluno, Clio, Leap, Zoho + Quickbooks or Xero.

Tech design, set up and integrations with Google Suite, MS Suite/OneDrive, calendar booking systems, Docusign, Zoom, Slack or communications platforms, and other project management apps.

Lead management and client onboarding systems that improve closure rates and deliver an amazing client experience.

Recruiting, hiring and employee onboarding/training.

Mapping and documenting your firm's unique processes to improve training, compliance, and allowing your firm to grow and scale.

Marketing strategy, funnel creation, and ongoing marketing support.

What our clients say about us:

Testimonials

"Celene is a magician! I run a law firm that had a lot of growth in a short period and needed big help to get its systems in place - but with no staff capacity to really do it. Celene and her team swept in donning capes and smiles and made short work of it.

Highly recommended if you need systems but don't know where to start!"

- Steve Parr
Founder, Parr Business Law

"Working with Chops Consulting is a delight!

They've taken all my operational problems and delivered tangible results at every turn. Celene requires no supervision—I can delegate anything to her and it gets turned around quickly, as good or as better as if I did it myself.

Having Chops run my operations gives me complete peace of mind that my business is on track to achieve our goals, so I can focus on my clients and delivering their best experience."

- Anna DiBella
CEO, PROFiX Accounting

"Celene has been an amazing addition to the team! There is no problem that Celene can't fix when it comes to streamlining processes as she has a whirlwind of knowledge on all the different software and processes that we have been wanting to implement. Celene is passionate about what she does and never leaves a project unfinished.

She has exceeded every expectation and I would be lost without her help and knowledge."

- Kellyn Kohler
EA & Onboarding Specialist, PROFiX Accounting